Part of IDEATION BPO’s philosophy is to hire from the base and promote from within. This has allowed us to provide a clear and structured career path to our employees. Over 320 promotions in 2011 and a forecast of 500 promotions in 2012 demonstrate that IDEATION BPO is the place to build a career in.
Along with growth opportunities, we invest in our people by providing a development program which includes technical and soft skills training. As part of this philosophy we also have an alliance with top universities to deliver both Bachelor’s and Master’s degrees programs in our own sites at a much lower cost.
Our career path plan is based in policies of equity, skills development, performance improvement and constant growth.
At Transactel, we are passionate about our people. We are committed to our employees’ personal and professional wellbeing, so we provide the tools and knowledge necessary for the development of every individual. We are convinced that an employee that grows and develops professionally, is a happy and fulfilled worker that will aim for the highest results.
We encourage our collaborators to have fun, enjoy a healthy lifestyle and take advantage of the outstanding benefits package that our company offers.
Ideation International University was created to provide our collaborators with the necessary skills to be successful in life and in their every day operations.
We have several courses and study programs that includes certificates, degrees and master programs. Classes are held within the IdeationInternational facilities and offer different schedules. Our facilities include a study lab that Ideation International Heroes have access to all day.
There is also an intensive four week training where Heroes can improve their English level (accent and pronunciation) and customer service skills.
Ideation International University gives the trainees the opportunity not only to grow in their personal lives, but also grow professionally by starting the career path that Ideation International, powered by TIdeation offers to all employees.